Shipping Information

At FeelMass, we are proud to offer FREE shipping on all orders!

Order Processing Times

Please allow 1-3 business days for us to process and dispatch your order. During peak times and holidays, processing may extend up to 7 business days. Once your order has been handed to our shipping carrier, it is considered dispatched and in transit to your address.

Estimated Shipping Times

Delivery times depend on your location. See estimated delivery times for your region:

  • 🇺🇸 United States: 5-7 business days
  • 🇨🇦 Canada: 7-10 business days
  • 🇬🇧 United Kingdom: 7-12 business days

During holidays or peak times, delivery delays and customs clearance may affect shipping times. Please be aware of potential extended shipping times during these periods.

Order Changes and Accurate Shipping Details

Customers are responsible for ensuring correct shipping information at checkout. If your address is incomplete or incorrect, our support team will contact you within 3 business days to verify the details. Failure to respond may result in order cancellation. For any corrections, email us at feelmass2000@gmail.com within 24 hours of placing your order.

Delayed Delivery

We aim to ship orders quickly, but delivery delays may occur due to external factors like severe weather, courier issues, or unforeseen circumstances. FeelMass is not responsible for delivery delays outside of our control. We will work with the courier to ensure your package arrives as soon as possible.

Lost or Stolen Packages

If your package is lost or stolen, please contact us at feelmass2000@gmail.com, and we will assist you with the next steps. We recommend filing a claim with the courier company for lost or stolen items. While FeelMass is not responsible for such incidents, we will help where possible, and may offer a replacement depending on the situation.

Shipping Policy Changes

FeelMass reserves the right to update this Shipping Policy at any time. By purchasing and using FeelMass products, you agree to this policy and any future modifications. Please review this policy periodically to stay informed about any updates.

If you have any questions about our Shipping Policy, contact us at feelmass2000@gmail.com.